
Workshop Overview
Mental Health Response is a contemporary, accredited course that builds leaders' confidence and capability to recognise, engage, and offer meaningful support to team members experiencing mental health concerns, a diagnosed mental health condition, or a mental health crisis. The course also equips participants with evidence-based self-care strategies and provides a 2-year accreditation as a Mental Health Responder.

What Participants Learn
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Increase mental health awareness and literacy among people leaders
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Recognise early signs and symptoms of declining mental health
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Understand key contributing factors and psychosocial risks
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Apply a best-practice support scaffold in real workplace conversations
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Respond effectively during a mental health crisis
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Promote self-care and support options across the team
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Promote early help-seeking behaviours
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Build individual and team resilience
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Assess and consolidate learning
Workshop Outline
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Wellbeing and mental health awareness
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Identifying barriers to support in the workplace
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Understanding the contributing factors to declining mental health
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Signs, symptoms, treatments, and support pathways for common mental health conditions
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Real-world scenarios and workplace examples
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The IDEA support scaffold
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Responding to a mental health crisis
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Self-care for leaders
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Knowledge assessment quiz
Audience Fit and Notes
Safe Work Australia has issued clear direction that managers, supervisors, and people leaders must be trained to identify and respond to mental health risks under the new Work Health and Safety legislation. Mental Health Response Training addresses this requirement, equipping your leadership team with the knowledge, skills, and confidence to meet their duty of care and respond appropriately when team members are struggling. It is the practical, accredited solution for organisations serious about leadership capability and WHS compliance.
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Each course includes a short knowledge assessment and participant feedback survey, which can be summarised into a tailored training report for the client. This course is recognised by the Australian Counselling Association, providing participants with credible, industry-endorsed accreditation.

