Course Overview
The Mental Health Response Refresher is designed for leaders, managers, and supervisors who have previously completed the 6-hour Mental Health Response Training course and need to refresh their knowledge, skills, and confidence in a safe, supportive learning environment. This evidence-based session ensures accredited Mental Health Responders stay current with the latest research, contemporary best practice, and the evolving psychosocial landscape, and provides the support.
What Participants Learn
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Increase awareness and understanding of the latest mental health research
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Refresh knowledge of common mental health conditions and key contributing factors
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Reinforce the IDEA support scaffold for real-world workplace conversations
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Work through complex, contemporary leadership scenarios
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Strengthen confidence in responding effectively during a mental health crisis
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Reinforce self-care strategies and support pathways for leaders and their teams
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Promote early help-seeking behaviours across the workforce
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Assess and consolidate learning
Course Outline
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Refresh wellbeing and mental health awareness
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Reflect on real-world applications and challenges since initial training
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Refresh barriers to support in the workplace
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Recap contributing factors and emerging psychosocial risks
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Refresh signs, symptoms, treatments, and support pathways for common mental health conditions
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Refresh the IDEA support scaffold with updated scenarios and workplace examples
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Responding to a mental health crisis: skills consolidation
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Self-care for people leaders
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Knowledge assessment quiz
Audience Fit and Notes
Safe Work Australia has issued clear direction that managers, supervisors, and people leaders must be trained to identify and respond to mental health risks under the new Work Health and Safety legislation, and that this capability must be maintained over time. The Mental Health Response Refresher is the practical way to keep your accredited Mental Health Responders current, confident, and compliant, protecting both your people and your organisation's ongoing duty of care to a mentally healthy workplace.
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Each refresher includes a short knowledge assessment and participant feedback survey, which can be summarised into a tailored training report for the client. On successful completion, participants will extend their accreditation as a Mental Health Responder for a further 2 years.